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Common Questions

Frequently Asked Questions

Find quick answers to our most common questions.

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How long does it take to receive my order?

Once your order is processed, BraveRX typically ships within 48 hours. For new members, a licensed provider will review your health questionnaire and dosage request within 24 hours. If additional information is needed, this may extend the timeline. Please note, if you're anticipating a Saturday delivery and the carrier is unable to fulfill it, your order will arrive on the next business day. Precision takes time, but excellence is always worth the wait.

Do you use discreet packaging?

Your privacy is paramount. BraveRX orders are shipped in standard, unbranded packaging, with no indication of the contents or our company name. The return address is generic, ensuring confidentiality. Rest assured, your order will arrive securely and discreetly.

Do you ship internationally?

No. Shipping is available within the USA only, and we're unable to accept orders with a delivery address outside the country.

Still Need Help?

We're here for you.

Our support team is ready to help with any questions about your order, your account, or your treatment.

  • Live Chat

    Chat with our support team Monday-Sunday, 9am—7pm ET

    Start Chat
  • Phone Support

    Monday-Sunday, 9am—7pm ET

    1 (833) 659-4576

    Call Now
  • Email Us

    We typically respond within 1 business day

    support@braverx.com

    Send Email

Support hours are Monday-Sunday, 9am—7pm ET. For anything about your dosage, side effects, or other medications, we'll route your question to a licensed provider — support staff can't give medical advice. If you think you're having a medical emergency, call 911.