Important Information
Policies & Help Docs
Our official policies and support resources, in one place.
- Privacy Policy What personal and health information BraveRX collects, how it is used and shared, how long it is kept, and the rights you have over it. Read Document
- Terms of Service The agreement between you and Brave Labs LLC covering accounts, prescriptions, shipping, liability, and dispute resolution. Read Document
- Returns & Refunds How cancellations, damaged shipments, and refunds work — including the 72-hour and 7-day windows that decide each one. Read Document
- Safety Information Contraindications, drug interactions, and side effects for every active ingredient used in BraveRX treatments. Read Document
- Telehealth Consent What telehealth care through BraveRX involves, its benefits and limits, and what you are agreeing to when you use it. Read Document
- Shipping Policy Delivery timelines, discreet packaging, refill dispatch cycles, and how to change a shipping address. Read Document
Looking for a quick answer rather than the full document? The Help Center answers the questions we're asked most, and you can search both from there.
Still Need Help?
We're here for you.
Our support team is ready to help with any questions about your order, your account, or your treatment.
-
Live Chat
Start ChatChat with our support team Monday-Sunday, 9am—7pm ET
-
Phone Support
Call NowMonday-Sunday, 9am—7pm ET
1 (833) 659-4576
-
Email Us
Send EmailWe typically respond within 1 business day
support@braverx.com
Support hours are Monday-Sunday, 9am—7pm ET. For anything about your dosage, side effects, or other medications, we'll route your question to a licensed provider — support staff can't give medical advice. If you think you're having a medical emergency, call 911.