Terms of Service

By using some of the Services through the Website you expressly consent to be bound by these terms and all legislation which regulates the Website together with the Services. The terms form a contract that is legally binding on both you and Brave Labs LLC operating as BraveRX with regard to your utilization of the Website and/or the Services, and apply to all users of this solution, whether signed up or on the Website.

BY USING THE SITE YOU ARE ACCEPTING AND AGREEING TO THESE TERMS OF SERVICE. You represent that you are at least 18 years old and of sufficient legal age in your state of residence to enter into this agreement. If you do not agree with any of the provisions of these terms and conditions you should disconnect from BraveRX and cease using it.

Acceptance of terms

As used in this Agreement, “www.braverx.com,” “we,” “us,” “Website” and “our” shall mean BraveRX and its subsidiaries and affiliates. By utilizing the services available through our site (the “Services”) you accept to be bound by these terms regarding the Services provided. These terms do not alter in any real manner the terms of any other agreement you may have with BraveRX. You will be authorized to do this if you are using the Services with respect to any entity you represent.

We may at our sole discretion modify or revise these Terms of Service, policies and price of services by giving notice on our Website and/or through the Services, and you agree to be bound by such modifications or revisions. Although BraveRX may attempt to notify you when major changes are made to these Terms of Service, you should periodically review this page for any updates. All changes shall be effective immediately when we post them and shall apply to all access to and use of our Website thereafter. Nothing in these Terms of Service shall be deemed to confer any third-party rights or benefits hereunder.

Definitions

Ambit of service

BraveRX operates as a technological platform connecting registered users of the Website with physicians, pharmacies, and other healthcare providers for medical consultations and the dispensing of prescribed medications. BraveRX is not a healthcare provider or pharmacy and does not offer or provide medical advice, treatment recommendations, or pharmacy services. By using the platform, you acknowledge that you are not establishing a physician-patient relationship with BraveRX. BraveRX is not responsible for any advice, medical care, or treatment provided by affiliated physicians, pharmacies (“Pharmacies”), or other healthcare providers. BraveRX disclaims liability for any consequences, injuries, or harm resulting from such interactions.

BraveRX does not own the Medical Practice, nor does it control the practice of medicine by the Medical Practice or its physicians. The content on the Website and Services — including text, audio, video, photographs, illustrations, graphics, and visuals — is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations from BraveRX.

BraveRX offers products and services to registered service users (“Users”), including those provided by BraveRX itself or by third-party medical providers, pharmacies, and vendors affiliated with the Company’s Service. The Service provides access to prescription fulfillment services from independent, licensed pharmacies (referred to as the “Pharmacies”). Additionally, users may have access to independent medical groups on the Platform (referred to as the “Medical Groups”). These Medical Groups employ or contract with healthcare professionals — also known as “Providers” or “Health Counselors” — who offer various healthcare services through the Platform. By accepting the Agreement, you acknowledge and agree that any services received from the Pharmacies, Medical Groups, and/or Providers through the Platform are governed by this Agreement, with the Pharmacies, Medical Groups, and Providers recognized as third-party beneficiaries.

While you do not form a doctor-patient or any other healthcare provider-patient relationship with BraveRX, your use of the Service establishes a direct customer relationship with BraveRX. This includes engaging in the purchase of prescription and/or non-prescription products, as well as non-medical services directly offered to you by BraveRX through the Service. As part of this customer relationship, you may provide the Company with personal information, including health information, either directly or on your behalf. The use of such information by the Company is governed by its Privacy Policy.

Account creation

Upon completing your registration, you can utilize the Website to seek consultation for prescription filling at a different pharmacy. We will forward the prescription to your chosen physician and, if deemed medically necessary, process your order for products. Some items on the Website may require a prescription while others do not.

A licensed provider from the relevant medical practice in your state will be assigned to review your registration, provide a diagnosis, and assess the medical appropriateness of your desired products. If suitable, a licensed physician will issue a prescription. The issuance of any prescription is not guaranteed. You have the option to request a different provider.

Your product order will only be accepted after a licensed provider conducts a medical consultation and evaluates the clinical appropriateness of the requested item, and a licensed physician issues a prescription if required. DEA controlled substances will not be prescribed. If your physician decides not to issue a required prescription after a medical consultation, and you opt for a different pharmacy, you are responsible for picking up and paying for the prescription.

Some products on the Website may not necessitate a prescription, allowing you to purchase them post-registration without a medical consultation. Prescriptions filled by the pharmacy will be shipped to you. Pharmaceutical product returns cannot be accepted. BraveRX does not endorse specific medications, pharmacies, or physicians.

Health counseling

Users acknowledge and accept that BraveRX bears no responsibility for the information conveyed by any Health Counselors. BraveRX does not offer any medical services. In addition to other functions, BraveRX furnishes a technological platform to facilitate coordination and communication with healthcare providers. Engaging in coordination and/or consultation with a healthcare provider via the BraveRX platform does not establish a provider-patient relationship with BraveRX as defined by U.S. federal and state laws.

Whenever BraveRX uses terms such as “your physician,” “your provider,” “your doctor,” “your care team,” or similar expressions, including in this Agreement, it refers to the licensed providers and physicians at the Medical Groups who review your intake and, where appropriate, prescribe your treatment through the Platform. Any provider-patient relationship you form through the Platform is between you and those providers, not with BraveRX. Consultations through the Platform do not replace your relationship with your primary care physician or any other physician who treats you.

Telemedicine provider license disclosure

In compliance with the telehealth laws of specific states, you will be given the name of the licensed provider who reviews your intake, and that provider will confirm that they are licensed in your state. Additional licensure information, including license type and National Provider Identifier (NPI), is available on request. This disclosure is in accordance with the regulations of:

• California (Cal. Bus. & Prof. Code § 680.5(e));
• Massachusetts (Mass. Board of Registration in Medicine Policy 15-05 (2015), p.7);
• Rhode Island (R.I. Board of Medical Licensure and Discipline Telemedicine Guidelines); and
• Vermont (Vt. Board of Medical Practice Policy on Telemedicine).

By using BraveRX’s services, you acknowledge and agree to receive this licensure information during your interactions with your telemedicine provider.

Shipping

BraveRX does not currently offer international shipping and reserves the right to decline orders with delivery addresses outside of the USA. Shipping is available within the USA. Your initial order will only be processed and shipped once your identity has been verified. Monthly refills are dispatched every thirty (30) days, and quarterly refills every ninety (90) days, to ensure timely delivery of your product supply. To prevent processing of your next order, ensure your refills are paused at least seventy-two (72) hours before the scheduled processing date.

Upon shipment, you’ll receive an email containing a tracking number. While BraveRX may provide estimated delivery timeframes, these are subject to change. BraveRX bears no responsibility for delays caused by third-party carriers or other delivery services beyond its control.

Once your order is handed over to a third-party carrier, you assume responsibility for any delivery issues. BraveRX is not accountable for incorrect delivery addresses entered by the customer or a third party acting on behalf of the customer. It is essential to double-check and accurately input your delivery address during checkout. Any alterations to your delivery address must be made at least seventy-two (72) hours before the scheduled processing date.

See the Shipping Policy for these terms alongside current delivery timelines and packaging details.

Returns, refunds, and cancellation

Cancellation

For recurring prescription services, you may cancel or modify your upcoming refill at any time. To ensure changes are applied before your next order is processed, we request that you notify us at least seventy-two (72) hours prior to the scheduled processing date. Notification may be submitted by contacting our support team via email or phone, or by submitting a request through your Patient Portal. Please note that once an order has been processed by the pharmacy, it cannot be changed, returned or refunded.

Returns

Should your BraveRX product arrive damaged, please reach out to customercare@braverx.com. Prior to granting a refund, replacement, or credit, which we offer only in limited exceptions such as a damaged, lost, or incorrect shipment, we may request that you, at your own cost, return the product and/or provide photographic documentation explaining the grounds for your dissatisfaction.

It is your responsibility to inspect all products for damage or other issues upon delivery. Please contact BraveRX at customercare@braverx.com within 7 days of receiving the product to allow us to investigate and replace any damaged items.

Refunds

Based on the situation, we may, at our sole discretion, either replace the ordered products or issue a full or partial refund of the purchase price. Refunds will be credited to the payment method used for the initial order. Refunds are limited to the amount paid for the product of that month.

The full policy, with the practical detail, is on the Returns & Refunds page.

Reliance on information posted

Kindly note that, unless expressly stated or otherwise mandated by applicable law, BraveRX does not authenticate the accuracy of information presented on the Services by third parties. Details concerning prescription medications available for purchase on the website are directly supplied by our affiliated pharmacies and have not undergone review or approval by BraveRX. Your reliance on or use of any information acquired through the Services is undertaken at your own risk.

This Website and services listed on the Website may contain typographical errors or inaccuracies and may not be complete or current. Available information on the Website is solely for general information purposes. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents. Any reliance you place on such information is strictly at your own responsibility and risk.

Third-party links, content and services

BraveRX Services rely on or interoperate with third-party products and services. The Website and Content available through the Website may integrate with other third-party platforms and websites, such as third-party pharmacies, payment processor services (Stripe, PayPal, Google Pay, and Apple Pay), and third-party helpdesks. If you link to third-party websites, you may be subjected to those websites’ terms of service and other policies. BraveRX makes no representation or guarantee as to the accuracy or authenticity of the information contained in any such third-party website data protection, and your linking to any other website is completely at your own risk; BraveRX disclaims all liability thereto.

These third-party products and services are beyond BraveRX’s control, but their operation may impact or be impacted by the use and reliability of BraveRX Services. You acknowledge and agree that:

1. the use and availability of the Services is dependent on third-party product vendors and service providers;
2. these third-party products and services may not operate in a reliable manner 100% of the time and they may impact the way that BraveRX Services operate; and
3. BraveRX is not responsible for damages and losses due to the operation of these third-party products and services.

Ownership and intellectual property

The Website and all worldwide copyrights, trade secrets, and other intellectual property rights therein are the exclusive property of BraveRX and its licensors. BraveRX and its licensors reserve all rights in and to the Website not expressly granted to you herein. There are no implied licenses herein. All suggestions or feedback provided by you to BraveRX with respect to the Website shall be BraveRX’s property. BraveRX may use, copy, modify, publish, or redistribute the submission and its contents for any purpose and in any way without any compensation to you.

This Website, our Product, and all other Content forming part of the Website — including, without limitation, all photographs, ideas, images, designs, information, interfaces, text, graphics, brand names, logos, and trademarks — are protected by copyright, trademark, and other intellectual property laws of the United States of America.

You acknowledge and agree that BraveRX owns, controls, or is licensed all legal right, title, and interest in and related to the Product and Website, including all intellectual property rights. You may not modify or copy the idea of trade, layout, or appearance of the Product and Website or any computer software or code contained in the Website; and/or decompile or disassemble, reverse engineer, or otherwise attempt to discover or access any source code related to the Website.

If you believe that anything on or available through the Services infringes upon any copyright which you own or control, you may contact us at legal@braverx.com.

You acknowledge that all intellectual property rights — including, without limitation, copyrights, patents, trademarks, and trade secrets — in the Product and Services (i.e. the Websites and mobile version of the Websites) are owned by BraveRX or its affiliates or our licensors. Your possession, access, and use of the Product and Services do not transfer to you or any third party any rights, title, or interest in or to such intellectual property rights. BraveRX and its affiliates, licensors and suppliers reserve all rights not granted in these Terms. The Services are licensed to you, not sold, under these Terms.

You may not use the Content of the Services in any other public or commercial manner, nor may you copy or incorporate any of the Content of the Services into any other work, including your own website, without the written consent of BraveRX.

Digital Millennium Copyright Act (DMCA) notice and policy

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify (a “Notification”) our Designated Copyright Agent using the contact information below. You agree to contact us first and provide such notification before approaching any third party.

Please be advised that, pursuant to federal law, you may be held liable for damages if you make material misrepresentations in a Notification. If you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.

Brave Labs LLC
Attn: Copyright Agent
E-mail: legal@braverx.com

All Notifications should meet the requirements of DMCA 17 U.S.C. § 512(c)(3) and include the following information:

1. a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. identification of the copyrighted work claimed to have been infringed, or — if multiple copyrighted works on the Site are covered by the Notification — a representative list of such works on the Site;
3. identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
4. information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and if available, an email address;
5. a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed upon.

Limitation of liability

You agree that in no event shall BraveRX or any of its officers, the medical practice, the physicians, and the pharmacies be responsible or accountable for any information you provide, nor shall they be liable for any misuse, illegal activity, or third-party content.

You understand and agree that we do not guarantee the accuracy or legitimacy of any information provided by third-party sources, including but not limited to links/hyperlinks and quoted content. You further agree that we are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the Website. BraveRX makes no representations about, and does not guarantee, the quality, safety, or legality of third-party products and services. We also cannot guarantee continuous or secure access to our Services. Accordingly, to the extent legally permitted, we exclude all implied warranties of merchantability, fitness, or quality of the Website and our services.

IN NO EVENT SHALL BraveRX, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT DISPLAYED ON THE DEVICE; (II) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY; AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND, IN EACH CASE WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT BraveRX IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE THAT BraveRX SHALL NOT BE LIABLE FOR CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

BraveRX AND OUR LICENSORS AND SUPPLIERS MAKE NO WARRANTY THAT DEFECTS WILL BE CORRECTED OR THAT THE SERVICES: (I) WILL MEET YOUR REQUIREMENTS; (II) WILL BE COMPATIBLE WITH YOUR HOME NETWORK, COMPUTER, OR MOBILE DEVICE; (III) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR (IV) WILL BE ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM BraveRX OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY.

YOU UNDERSTAND AND AGREE THAT THIS LIMITATION OF LIABILITY SHALL APPLY EVEN IF BraveRX IS FOUND LIABLE FOR ANY LOSS OR DAMAGE DUE TO BREACH OF CONTRACT, BREACH OF EXPRESS OR IMPLIED OR LIMITED WARRANTY, NEGLIGENCE OF ANY KIND OR DEGREE, STRICT PRODUCT LIABILITY, SUBROGATION, INDEMNIFICATION, OR CONTRIBUTION, OR ANY OTHER THEORY OF LIABILITY. HOWEVER, THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO ANY WILLFUL, WANTON, INTENTIONAL, OR RECKLESS MISCONDUCT OF BraveRX OR GROSS NEGLIGENCE OF BraveRX IN THOSE STATES THAT DO NOT PERMIT LIMITATION OF LIABILITY FOR GROSS NEGLIGENCE.

Use of the Services

You will not prepare a replica of our product and/or use, copy, adapt, modify, decompile, reverse engineer, scrape, disassemble, decrypt, attempt to derive the source code, prepare derivative works based upon, distribute, license, sell, rent, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Product and Content except as expressly permitted by BraveRX or as permitted under applicable law. Any unauthorized use of the Services is strictly prohibited and will terminate the license granted in these Terms. No licenses or rights are granted to you by implication or otherwise except for the licenses and rights expressly granted to you.

Termination

You agree that in the event your information violates any provision of these terms, we shall have the right to terminate and/or suspend your account on the Website and refuse to provide you, or any person acting on your behalf, access to the Website.

General

Entire agreement / severability. These Terms of Service, including all terms and policies referenced herein, contain the entire understanding and supersede all prior agreements between you and BraveRX relating to this subject matter, and cannot be changed or terminated orally.

Assignment. You may not assign these Terms or any of the rights granted hereunder without the prior written consent of BraveRX, and any attempted assignment without such consent shall be void. Subject to the foregoing restriction, these Terms will be fully binding upon, inure to the benefit of, and be enforceable by us and our respective successors and assigns.

Non-waiver. Failure by either BraveRX or you to exercise or enforce any right conferred shall not be deemed to be a waiver of any such right, nor operate so as to bar that exercise or enforcement thereof or of any other right on any later occasion.

Indemnification. You agree to defend, indemnify, and hold harmless BraveRX and its respective employees, contractors, officers, directors, shareholders, agents, representatives, vendors, and content providers from and against any and all liabilities, claims, and expenses — including attorneys’ fees — that arise from a breach of these Terms of Service for which you are responsible, or in connection with your transmission of any content to, on, or through our Website. Without limiting your indemnification obligations described herein, we reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

Force majeure. BraveRX shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including without limitation any failure to perform hereunder due to unforeseen circumstances or causes beyond its control, such as acts of God, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Governing law and arbitration

The parties hereby agree that all actions brought in respect of this Agreement or any Services delivered pursuant to this Agreement shall be brought before a competent court of the State of Wyoming, and the parties hereby acknowledge the exclusive jurisdiction of the competent courts of the State of Wyoming, United States. Therefore, you agree that the Service shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than the State of Wyoming.

The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of a competent court located in the State of Wyoming for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights. Parties may opt for arbitration for resolving their dispute.

Supplemental terms for physicians

Specific additional terms are applicable to Physicians using the BraveRX platform. In case of any conflict between the supplemental terms outlined in this section and other terms herein, these additional terms shall take precedence.

To qualify as a Physician using the website, you must be a licensed physician under contract with or employed by the Medical Practice. Additionally, you are required to agree to adhere to all relevant medical and professional board laws, rules, regulations, and other guidance applicable to you as a Physician in the state(s) where you offer your services. Your relationship with BraveRX users, including BraveRX patients, is a direct arrangement between you and these individuals. BraveRX users do not establish a provider-patient relationship with BraveRX. BraveRX does not engage in medical practice or provide any medical services. Physicians are solely responsible for all agreements, consents, notices, and interactions with patients and other consumers. BraveRX bears no liability to Physicians for any amounts owed by patients or other consumers.

BraveRX does not offer medical advice, legal advice, or representations concerning any legal or medical issues related to Physicians, their goods, or services. This includes compliance obligations or steps necessary to comply with state or federal laws and regulations.

Physicians must use the website and provide services in accordance with applicable standards of good medical and professional practice. While software products like the website can enhance the quality of services offered to patients, various factors — including the provider-patient relationship — can impact patient outcomes. Due to intricate technologies and complex decision-making, accurately determining influencing factors and their proportions in an outcome can be challenging or impossible. Physicians are solely responsible for their use of the website and the provision of services.

Due to complexities and uncertainties in the patient care process, Physicians agree to defend, indemnify, and hold BraveRX harmless from any claim brought against BraveRX by or on behalf of a patient, a third party, or someone claiming damage due to a familial or financial relationship with a patient. This indemnification applies regardless of the cause, arising from the Physician’s use or operation of the website and services. Physicians must obtain BraveRX’s prior written consent for any settlement or judgment where they acknowledge fault in BraveRX or defects in the website or services. BraveRX will promptly notify Physicians in writing of any claim subject to this indemnification, provide them with necessary information for defense, and grant exclusive control over defense and settlement.

As a Physician using the services, you expressly represent that:

1. you are fully licensed and qualified to provide the requested services;
2. your provision of advice or services complies with all applicable federal and state laws, including patient privacy laws like HIPAA;
3. you bear full responsibility for the consequences of any advice or information provided through the services; and
4. your provision of advice or information adheres to professional standards and best practices in your industry.

Contact us

If you have any questions or concerns regarding these Terms or our Services, please contact us by email at legal@braverx.com or by written mail at:

Brave Labs LLC
66 W Flagler Street, Suite 900 #10902
Miami, FL 33130